Interactive Keynotes
Using origami, colored pens, paper and fun.
Inspiring, memorable and right-away-useful ideas.
Leave refreshed and ready to take on The Public again!
“It’s well worth your time to listen to Cath’s ideas. She is one of the most creative people I know
in this business.” – Ken Blanchard, One Minute Manager
It’s Not Nice To Choke Your Customer
An inspiring focus on the people skills of great service, experiments included.
Customer Service in the Age of Yelp
With Yelp, the world of service changed and what you best be doing about it;
the essentials of a customer-centered workplace.
Invest in a Customer Service TuneUp Kit for each attendee.
Make available the best ideas in customer service at each person's fingertips.
Kit includes: Book ♦ Employee Appreciation Notecards ♦ Desktop FlipBook ♦ DeskHoppers
Visit the TuneUp Store for more details
SATISFIED CUSTOMERS OF CATH
Nestle ▪ Viasat ▪ Nokia ▪ Intuit ▪ Penhall ▪ Safeway ▪ Marriott ▪ Teledyne ▪ Kawasaki ▪ Genentech ▪ Shell Energy ▪ Office Depot ▪ American Express ▪ American Suzuki ▪ Apple Computer ▪ General Dynamics ▪ San Diego Zoo ▪ Mitsubishi Motor Sales ▪ Mitsubishi Electronics ▪ Harvey’s Casino ▪ San Diego Press Club ▪ Sempra Utilities……..more
Schedule an Interactive Keynote or Service TuneUp for your next meeting or conference;
or invite Cath to tune up your staff at your workplace.
Travels from San Diego.
Booking now.





