Talking down to people who are serving, what’s that about?
Treating people like they’re less than, what’s that about?

We humans thrive on appreciation.
Oh yoooo hooooo, customers……may this sink in.
I'm Just Saying
 “Ooooooh yoo hooooo, customers…..” - Cath
     I’m just saying.

Some days I think what we really need in America is Customer Training 101.

This would be part of the lesson plan:
“Someone’s got to repeat these ways until it’s the way we do things.
It might as well be me…..” – Cath
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